Some colours may not be stocked in the fabric you have chosen. If this happens you will be sent a sample of natural white in the silk you have ordered and the colour requested in a different fabric, of a similar weight silk.
The fabric you have chosen is out of stock and will need to be dyed/printed please allow 3-5 working days for dyeing and 6-7 working days for printing.
Silk is a natural fabric and occasionally one finds a small weaving fault or slub. We will normally ‘tag’ these with masking tape on the selvedge and then add enough cloth so that the customer will not be short.
If cloth is to be returned to us it can only be refunded if returned within 14 days of purchase and uncut.
Please note that fabric which has been cut to a particular length (under 5 metres) for a customer cannot be refunded. For this reason, we strongly recommend that you order Swatch’s before making your purchase.
Other purchases can be returned for a refund within 14 days of the day on which the goods were received. Goods should be returned in the good condition in which they arrived.
Delivery charges will not be refunded, unless goods are found to be faulty or damaged.
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