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01386 881507

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Where does the silk come from?

We buy most of our silk from China and a very small amount (the shot dupions) from India. We have been buying direct from China for about 15 years now and have a good relationship with a factory out there. It comes to us white and we do everything else to it. China is responsible for most of the world’s silk production.

Are your silks 100% pure?

Yes the majority of our fabrics are 100% pure silk. The ones that are not, for example velvet, silk/viscose satin and other mixed fabrics, then these are clearly marked.

Do you produce the silk on site?

Although we don’t weave the silk (it comes to us white on rolls) we do carry out all of the silk printing and dying processes here at Beckford. That’s why we can respond so quickly to your order.

What's the minimum I can order?

With most of our fabrics the minimum is 0.5 metre. If you want one of our less popular fabrics dyed in one of our stock colours then the minimum is 5m (10m for Twill and Organza).

What if I am unable to order online? Is there someone I can speak to?

We are more than happy to take your order over the telephone, or just answer your queries if you have any. Telephone us Monday to Friday from 9am to 5pm on 01386 881507. We regret we are unable to take telephone orders on Saturday.

Can I come and see the fabric before I buy?

Yes, The Silk Store, Velvet Box and Accessories Shop are all open to the public Monday to Saturday from 9am to 5pm.

Do you do swatches?

Yes if you click on individual fabrics and colours that interest you, then there is a facility for adding a swatch (4″ x 6″, 10 x 15cm) to your shopping basket. Please see How to order samples here. You can also purchase cards showing our full range of white fabrics, our heavy dupions, our range of velvet colours, as well as a colour card showing our complete range of 81 stock colours.

How soon will I get my order?

Once we receive your order and the payment has gone through we will prepare and dispatch your order, if the item is in stock and the order is before 1pm it is usually the same day. For Items available on back-order please allow us 5 days to dye your cloth and up to 3 weeks for printed fabric. For further information on how long this will take please contact us at or 01386 881507. Thank you

How is my order sent?

Our orders are shipped with Royal Mail

UK standard carriage option your fabric will be folded and dispatched in a postal bag by first class or second class recorded post.
UK Only Next Day Delivery orders are folded and dispatched in a postal bag by Special Delivery next day 1pm Post.
If you choose the delivery option “On the Roll”, your fabric will be sent on a roll by carrier.

I am ordering from abroad. How quickly will I get my order?

We have an increasing number of customers in Europe and find that on average, packages take about 5 to 7 days to be delivered. Also if you have a valid European Union VAT number then this can be entered in the checkout and will be deducted from your payment. For customers in America, Canada and Australia, then it can take up to two weeks. If you want your order to be sent using a carrier, then email us and we will get you a quote.

Are your silks washable?

Yes all our silks are hand washable and if they are dyed or printed, they have already gone through a wash as part of the process.

We recommend that you hand wash your fabric, scarf or finished garment in tepid water and a mild detergent. Once rinsed, gently squeeze out the excess water (do not wring when wet) and lay flat between towels until you are ready to iron. Iron damp on the reverse with a fairly hot iron.

We do recommend all fabric is washed separately before use, this will allow any excess dye to be removed and shrinkage to occur before cutting.

Are your velvet's washable?

Yes, the velvet has already gone through a washing process. HOWEVER you will need to tumble dry it in order to raise the pile and restore the softness of the fabric. If in doubt, dry clean.

We do recommend all fabric is washed separately before use, this will allow any excess dye to be removed and shrinkage to occur before cutting.

Can you dye a dress for me?

No, sorry. The dying equipment we have only works for lengths of fabric and not made up garments.

Is there any danger of burning the silk with an iron?

Only if you leave a hot iron resting on it for an extended period of time!
But seriously, don’t be nervous of silk, it’s actually pretty tough stuff. But please do not wring it when it is wet.

What thread should I use to sew silk?

We use ordinary Gütermann threads. We don’t use pure silk thread as it tends to knot too easily and is very expensive.

My question is not listed here!

Please have a look at our Order section for more help, or contact us and we’ll do our best to answer your query.

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